Click on the links below for an explanation of our terms and conditions
In the event of you having a complaint or problem with any aspect of our service or the products we offer, please telephone us on +44 (0)121 585 6088 or inform us by email. We take all complaints extremely seriously and we will try to rectify any problem quickly and effectively.
We always welcome feedback from our customers and are continually looking at ways to improve our service.
Despite our best efforts, items in our online shop may occasionally be mis-priced. We verify prices as part of our despatch procedures and if an item's correct price is lower than the price shown online, we will charge you the lower amount and send you the item. If the item's correct price is higher than the price shown online, we will contact you for instructions before despatch. We cannot confirm the price until you order.
Please note: All goods remain the sole property of Flat Six until paid for in full.
Please note while all effort is made to give an accurate description and image of each product these should be used as a guide only, if you need further clarification please email or call us. Every care has been taken to ensure that the descriptions and specifications of our products on this web site are correct. However, whilst the colour reproduction is an extremely close representation, a slight variation in the actual goods can occur.
While we use reasonable efforts to include accurate and up-to-date information on the Website, we do not represent, warrant or promise (whether express or implied) that any information is or remains accurate, complete and up to date, or fit or suitable for any purpose. Any reliance you place on the information on the Site is at your own risk. Nothing in these terms and conditions shall operate to prejudice any mandatory statutory requirement or your statutory right.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below.
An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:
All brands that distinguish the products sold on this website or appear on the website are trade marks of their respective owners and they are used by us for the sole purpose of distinguishing, describing and advertising the products for sale. Use of any third party trade mark on the website does not create an association or connection with the third party in any way. Any registered trade marks are the exclusive right of their respective owners. Any unauthorised use of such trade marks is prohibited and may have serious legal consequences.
The website is for your personal and non-commercial use. The content of this website is protected by copyright and other internationally intellectual property laws. You may not modify, copy, distribute, transmit, display, revise, perform, reproduce, publish, license, deep-link, create derivative works from, transfer, or sell any information or content obtained from the website unless expressly authorised by us or the respective owners of the intellectual property rights. All rights reserved.
Flat Six does not control third party content. This includes, but is not limited to; links out to other websites and third party secure payment providers.
Subject to the provisions of these terms, the following provisions set out the limited financial liability to ourselves (including any liability for the acts or omissions of our employees, agents and sub-contractors).
We will not be liable to you (the client) or any third party for any indirect or consequential loss, damage, costs or expenses, loss of profit, loss of business, loss of income or revenue, waste of management or office time, or depletion of goodwill. Incidental or consequential losses (including but not limited to loss or damage suffered by the client as a result of an action brought by a third party) even if such loss was reasonably foreseeable or we had been advised of the possibility of the client incurring such loss; and shall have no liability in respect of any product or services to be supplied by the client or any third party. Save as expressly provided herein, all other terms and conditions, warranties or representations whether expressed or implied statute or otherwise. (save for the conditions implied by the Sale of Goods Act 1979 (as currently amended).
Flat Six is neither directly or indirectly associated with the main Porsche Network or Dr. Ing.h.c. F. Porsche AG. We in no way intend to pass ourselves off as associated with the Porsche Network. The word Porsche and any brand logos appearing in images on our website are for information purposes only and represent genuine spare parts. Any product or photographs bearing the Porsche Crest, have to the best of our knowledge been manufactured by Dr. Ing.h.c. F. Porsche AG and would have originally been sourced through the main Porsche Network.
The words and typefaces of badges and decals shown on this web site are protected by intellectual property laws and exclusively owned by Dr. Ing.h.c. F. Porsche AG. Any use made on this website are for descriptive purposes to indicate the style of decal for the appropriate vehicle, and would have originally been sourced through the main Porsche Network.
The words:- service, specialist, repairs, etc. refer to facilities or procedures used by the Flat Six and do not in any way or form intend to be passed off as being associated with the main Porsche Network.
The words:- Boxster, Carrera, Cayenne, Cayman, Macan, Panamera, PDK, Spyder, Targa & Tiptronic and the models:- 356, 911, 912, 914, 919, 924, 928, 944, 964, 968, 981, 986, 987, 991, 993, 996 & 997 are used for identification purposes and only where it is necessary to indicate the intended purpose of the product or service. Any products on our website bearing these logos have to the best of our knowledge been manufactured by Dr. Ing.h.c. F. Porsche AG and would have originally been sourced through the main Porsche Network. This list is not exhaustive.
Any waiver by us (Gesture of Goodwill), or any breach of, or any default under, any provision of the Contract by yourself will not be deemed a waiver of any subsequent breach or default and will in no way affect the other terms of the Contract.
Failure or delay by us to enforce or partially enforce any provision of the Contract will not be construed as a waiver of any of our rights under the Contract.